Shipping

We are dedicated to delivering exceptional service with each order. The dispatch time for items may vary depending on our current order volume, ensuring each purchase receives the attention it deserves. Orders are shipped via USPS from Monday to Friday, excluding holidays, and you will receive a tracking number by email as soon as your items are on the way.

For deliveries within the USA, anticipate your package to arrive within 5-7 business days after dispatch. Please note, for purchases made with an e-check through PayPal, shipping will occur after payment clearance.

For pre-order items, the shipping schedule is extended, as these products are specially prepared as per your request. If your order includes both pre-order and regular items, they will ship together when the pre-order is ready. If you wish to receive your in-stock items sooner, we advise placing separate orders, which will result in additional shipping charges but will expedite the delivery of available merchandise.

In case you haven't received a tracking number after 3 business days, please take a moment to check your junk/spam folder. If you still cannot locate the tracking number, feel free to email us with your inquiry. We are here to assist you and address any concerns or questions you may have.

Once you have received a tracking number for your order, any issues or concerns related to shipment must be handled through the U.S. Postal Service, as they have taken possession of your order. For assistance, please contact the U.S. Postal Service directly at usps.com or call (800)275-8777.

If your shipment is marked as "DELIVERED" on the tracking information, please reach out to your local post office to address any delivery issues. Unfortunately, we are unable to correct delivery problems as they are managed solely by the U.S. Postal Service. Please contact them for any delivery-related concerns, including damage, theft, or misdeliveries.

We take pride in creating unique items, and each order is made to order, resulting in variations in bleach pattern. If, for any reason, you are not satisfied with your order, please send us an email, and we will make every effort to resolve the issue and ensure your satisfaction.

To ensure a smooth process, kindly select Shipping as the delivery method for all orders. We appreciate your cooperation and look forward to serving you.